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  • What's in a Service Call?
    A service call typically involves a technician or service provider visiting a customer's location, such as their house, to address a specific issue or provide maintenance for a particular product or system. In this case, the service call mentioned includes the following steps: 1. Appointment: The service provider will schedule a specific time to visit the customer's house. 2. Safety inspection: Upon arrival, the technician will conduct a thorough inspection of all relevant parts and components related to the service requested. This inspection aims to identify any potential safety hazards or issues. 3. Parts assessment: The technician will determine which parts are needed or may be required to fix or maintain the product or system. They will provide the customer with a list of these parts. 4. Ordering parts: If the service provider does not have the required parts in stock, they will order them. The customer may need to wait for the parts to arrive before the service can be completed. 5. Installation: Once the necessary parts are available, the technician will install them to fix or maintain the product or system. Regarding the cost, the service call fee is $64.99*, which covers the technician's visit. After the first 30 minutes, an additional charge of $64.99* per hour is applied for the time spent on the service. It's important to note that the specific details and pricing may vary depending on the service provider and the nature of the service being provided. *Price does not include applicable taxes
  • Can I Order Parts Without Having My BBQ Serviced?
    Yes, you can order parts for your BBQ without having it serviced. All you need to provide is the name and model number of your BBQ. The company usually keeps stock of common parts such as push buttons and heat shields, but if they don't have a specific part, they will order it on demand to ensure you receive the correct product for your BBQ. Please note that ordering parts without having your BBQ serviced may require you to install the parts yourself or hire someone to do it for you. It's always recommended to consult with a professional if you are unsure about the installation process or if you have any concerns about the safety of your BBQ. To order parts, please click on the box below 🔽
  • Do You Do Service Calls All Year Round?
    Although service calls are year round, cleanings begin in March and end Oct 31 each year. To Book a service call, please click the button below:
  • What do you use to clean the bbq?
    To clean the BBQ, we use a combination of tools and products. Firstly, we utilize a high-temperature steam cleaner to remove grease and grime effectively. This method ensures a thorough cleaning without the need for a pressure washer. Additionally, we employ elbow grease to scrub away any stubborn stains or residue. In some cases, we may also use our signature degreaser for particularly tough spots. Apart from cleaning, we also provide a complete safety inspection for all BBQs. During this inspection, we thoroughly examine the equipment and advise you on any parts that may require replacement or repair. Our goal is to leave your place and BBQ in a cleaner and safer condition than when we arrived.
  • What is the 21 point inspection that The BBQ Cleaning Co. provides?
    The 21 point inspection is a thorough assessment of your barbecue grill, covering all major components and details. Our team will inspect your grill from top to bottom, ensuring that every aspect is in top condition. This inspection includes: - Cleaning of all burners and heat plates - Checking the propane or natural gas connections - Inspecting the fuel line and ignition system - Checking the temperature gauge and controls - Inspecting the cooking grates and drip pan - And much more! By the end of the inspection, we will provide you with an honest and informative review of the condition of your barbecue grill. We will also make any necessary corrections to ensure that your grill operates at peak performance. Trust The BBQ Cleaning Co. to keep your grill in top shape
  • What is the process?
    The process of BBQ cleaning involves using a steam cleaner and elbow grease to clean both the inside and outside of the BBQ. The high temperature of the steam helps kill mold and bacteria. Additionally, each cleaning includes a 21 point inspection, as well as a polish of the exterior. The average cost for cleaning a stand-alone BBQ is $149.99 plus tax, with additional charges for extra features or stainless steel bbq's. Invoices are sent via email, and forms of payment can be made through various methods, including e-transfer.
  • Do You Clean BBQ's All Year Round
    We start cleaning BBQ's in March (weather permitting) and end Oct 31 each year. TO book your appointment, click this link: https://forms.wix.com/f/7114819721446294428
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